Hey there! Ever had one of those days where you just need to talk to a real person? We get it. At primefootwearcox International, we’re not just another faceless online store—we’re a small team of shoe enthusiasts who genuinely care about your experience. In fact, our founder, Alex, still replies to emails personally. (Yeah, really!)
Whether you’ve got a question about sizing, need help with an order, or just want to chat about the latest sneaker trends, we’re all ears. Here’s how you can reach us:
Fun fact: Last month, we helped a customer in Spain track down a rare pair of vintage sneakers. It took some digging, but seeing their reaction? Totally worth it.
Look, we’ll be honest—we’ve made mistakes before. A delayed shipment here, a wrong color there. But here’s the thing: every time a customer speaks up, we learn. That’s why your feedback isn’t just welcome; it’s what keeps us improving.
Prefer typing? Our Live Chat (bottom right corner) is manned by actual humans during business hours. Or fill out our Contact Form if you’re more of a night owl—we’ll get back to you first thing in the morning.
P.S. If you’re ever in Bucharest, stop by our office! We’ve got coffee brewing and a wall of customer photos—maybe yours will be next.
